Privacy Policy of Spingenie Casino
At Spingenie, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
We collect certain types of personal information to enhance your gaming experience and provide better services:
- Personal details such as name, email, and contact information
- Payment information including transaction history (encrypted)
- Game activity and preferences
- Device and browser information
- Location and IP address
How We Use Your Information
We use your personal data for various purposes:
- To create and manage your account
- To process payments and withdrawals
- To provide customer support and respond to inquiries
- To send promotional offers (only with your consent)
- To comply with legal obligations (e.g., KYC, AML)
Your Rights
As a user, you have the following rights regarding your data:
- Access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing at any time
- File a complaint with data protection authorities
Sharing Your Information
We do not sell or share your personal information with third parties, except in the following cases:
- As required by law or legal proceedings
- For payment processing
- For anti-fraud or security measures
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and serve personalized ads. You can manage cookies through your browser settings or the cookie consent banner.
Data Protection and Security
All personal information is stored securely using SSL encryption and protected by industry-standard security protocols. We take steps to prevent unauthorized access, loss, or alteration of your data.
Retention of Data
We retain your personal information for as long as necessary to fulfill our obligations or as required by law. After that, we securely delete or anonymize your data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon publication.
Contact Us
If you have any questions about this Privacy Policy or your personal data:
- Email: [email protected]
- Live Chat: Available 24/7
- Phone: +44 123 456 7890